Skip to main content
Caption: floating buttons
 
spacer_valid
View East Riding Safeguarding Children Partnership View East Riding Safeguarding Children Partnership
spacer_valid 2
View Working Together View Working Together
Caption: main heading
 

Quick Guide

Welcome to the latest edition of the East Riding of Yorkshire Children’s Social Care Online Procedures.

If are new to the online procedures, please take the time to read this 'Quick Guide' which contains information on how to access the procedures.


Contents

  1. Display and Browser Options
  2. Structure of the Online Procedures
  3. Amendments
  4. Planned Updates
  5. How to find a Chapter
  6. Forms Library
  7. Terminology
  8. Glossary and National Contacts
  9. Register for Updates
  10. Copyright
  11. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing the online procedures.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. Structure of the Online Procedures

This site contains the online policies, procedures and guidance for East Riding of Yorkshire Council Children’s Social Care.

The, Values and Principles which apply to all procedures are located in one Chapter, called ‘Values’, which users are asked to familiarise themselves with. The 'Values' Chapter is available from the left hand side of the screen.


3. Amendments

When the procedures are updated, where a Chapter has been significantly amended or is new, it is indicated in the table below, the Contents List and at the top of the relevant Chapter.

Click here to view details of amendments to the procedures.

See also: Register for Updates.


4. Planned Updates

The procedures will be updated on twice a year. The next update is scheduled for May 2024. For further details, please contact Craig Blair (craig.blair@eastriding.gov.uk).

If you are asked to amend an existing chapter please ensure changes are made in Word and using track changes.


5. How to find a Chapter

Chapters are categorised or grouped together as follows:

5.1 Using the Contents List

Chapters are categorised or grouped together as follows:

PARTS: The site contains procedures categorised under a number of service areas, like 'Children in Care'.

SECTIONS: Within each Service Sector e.g. 'Children in Care', you will find a section (group of procedures) like ‘Placements with Parents’.

CHAPTERS: Under each Section, you'll find individual Chapters/Procedures e.g. Immediate Placement with Parents’.

5.2 You can Search for Information

If you are not sure which section or chapter to look in, try 'Search' which will help you identify the information you are looking for.

5.3 You can Search for a Form

When you have logged into the Forms Library you can search for forms, but do not use the Search button on the left of the screen. This is for the procedures chapters only. Press and hold the 'Control' key, then press the 'F' key. This will bring up a long box on the top right of your screen. Type in the word you want to search and press Enter. Click on the arrows in the box to find the relevant form.


6. Forms Library

To access the Forms Library, click on the button on the left side of your screen. It requires a login username and password. To request a login please contact Jo Gomerson (jo.gomerson@eastriding.gov.uk).

To search for a form, please see Section 5.3, You can Search for a Form.


7. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

Caption: terminology table
   
'Child' or 'Young Person' both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' means all Staff and Carers (including) whether employed or not
'Parent' includes any person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used throughout the procedures to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


8. Glossary and National Contacts

As the procedures contain terms which readers are not familiar with a glossary of definitions is available from the button on the left hand side of the screen.

This is a live online resource, containing key definitions for social care practitioners.

There is also a National Contacts resource which contains details of key national agencies and organisations likely to be relevant to users of the procedures.

Some procedures will have these key definitions highlighted in blue, this link will take you to the index of the online glossary.


9. Register for Updates

If you would like to be automatically notified when the procedures are updated and also receive information about the regular briefings that tri.x publish, click on the Register for Updates button on the left side of the screen, and submit your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.


10. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and East Riding of Yorkshire Council.


11. Printing and Retaining Copies

The procedures should normally be viewed online but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the procedures will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

End